Frequently Asked Questions
Everything you need to know about shopping with Tmat.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Tmat accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
Tmat is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories to minimize our environmental footprint.